FAQ

Is a Deposit needed for a Bottle/Table Reservation?

V5 Group manages our bottle reservations. No, a deposit is NOT required for a table reservation. However, all reservations are asked to arrive prior to reservation. V5 reserves the right to let go of any table reservation if party is either later or a no-show.

Is there a difference between a Bottle or Table Reservation?

No. In order to get bottle service you need a table, and in order to get a table you need to meet the minimum bottle amount for your desired section.

Where can I book my Table Reservation?

For Birthday Reservations you can reserve through here: https://theminechicago.com/vip-reservation/

I'm looking to book for a particular day and event. How can I do this?

Sure, absolutely! You know where you want to go, when you want to go, now you just want to reserve your celebration/night. Click here to go to a list of all upcoming V5 events.From there, select the event you'd like to attend.Once within your selected event, click on the "Book a Table" button. (* If there isn't a Book a Table button, then this event is either sold out or tables are on a first-come first-served basis).Follow the table reservation form instructions and submit your reservation.If successful, you will receive both a success page and a confirmation notification email from V5 Group.Once this is all complete, your celebration reservation is confirmed and booked.* A V5 representative may or may not contact you regarding your reservation. If any further questions, please feel free to Text or call 773.561.9111. or email celebration@v5group.com

I booked my reservation. Can I cut the line?

Cutting of the line is not guaranteed. Please do your best to always arrive a bit earlier than your designated reservation time.Please have your reservation confirmation at hand when informing the doorman.

I made a reservation and booked a table. Is it free to get in?

A bottle/table reservation DOES NOT include your cover cost.

 I'm under 21+, can I go to The Mine Chicago

No you cannot attend events at The Mine Music Chicago. The Mine Chicago Hall is 21+.

 What should I wear? Whats dress code?

Dress To Impress
No Tank Tops
No Sleeveless T-Shirts
No Plain White T-Shirts
No Shorts
No Sweatpants
No Excessively Baggy Clothes
No Sandals
No Flip Flops
No Dirty Athletic Sneakers
No Flats (Ladies)
No Beach Attire
No Extra Baggy Tee's
No Jerseys Or Athletic Wear
No Big Chains
No Hats
No neck/Gang
No Graphic Tees

 I'm driving, where should I park?

We encourage everyone to download the SpotHero and/or ParqEx App(s).Street parking for most venues is also an option.

 What are the acceptable forms of ID for entry?

Here is a list of all accepted forms of ID for entry.
* A valid, current driver's license issued by the Illinois Secretary of State Office or any other state.
* A valid photo identification card issued by the Illinois Secretary of State Office or any other state.
* Armed Forces Identification.
* A valid U.S. Passport or travel visa/passport issued by a foreign country containing the holder’s photograph.

 Im looking to get a job with The Mine, where can I apply?

We're always looking to hire responsible, inspired, self-motivated, professional & trend-setting individuals to join our Mine Music Hall.APPLY NOW!

 I went through all the FAQ's, but still need help. How can I reach a Mine representative?

So you went through the entire site, read all the Frequently asked questions and you're still having issues finding an event or booking one.We're here to help. You can either - CHAT with us (recommended), call the Mine 872-350-4294, or V5 regarding events 872-320-4555 or you can email us directly at - exclusive@themine.vip